- Delivery Method Online
- Professional Certificate
- 24hrs Suggested Study Time
- 8 Weeks Access
- Tutor Support
- Mobile and Tablet Friendly
- 11906 Students
What's it all about?
Learn what it takes to have a successful career as an administrative medical assistant / receptionist in the exciting and high-demand world of healthcare.
In this course, you'll master the basics of scheduling patients' appointments, surgeries, and hospital admissions. In addition, you'll discover how to create, maintain, and file medical charts. You'll also find out how to verify patients' insurance, create encounter forms (charge tickets), post charges, obtain pre-authorisations from insurers, and schedule return visits.
After that, we'll go behind the scenes as you learn how to apply diagnostic and procedure codes to patients' accounts and bill their insurance companies. Next, we'll explore additional accounts receivable tasks including posting payments and adjustments, billing secondary insurance, and following up on unpaid insurance claims. You'll also learn what a day sheet is, why it's important, and how to keep track of all your patient accounts on a daily, monthly, and yearly basis.
Finally, we'll delve into the basics of keeping a medical office running smoothly—from ordering supplies to scheduling staff meetings and making travel arrangements.
If you're organised, you're a "people person," and you're interested in a secure job in the healthcare field, a career as an administrative medical assistant / receptionist may be just what you're looking for. This course will set you on the path to that career and help you determine which aspect of medical information management—from patient contact to billing and coding—suits you best.
Course Revised March 2014
Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.
New sessions of each course start monthly and last for six weeks. You’ll gain access to two lessons a week (for a total of 12 lessons) helping you pace your learning. There are no set times for you to study, you can log in and out within the 8 week access period at any time and complete the course at your own pace. Your expert tutor will guide and facilitate your course, answering any questions you have and providing guidance and feedback. You’ll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate.
Session start dates are listed below. Has the start date already passed? Don’t worry, you can join a class up to 2 weeks after the start date!
- 15 December
- 12 January
- 09 February
- 16 March
Who's the instructor?
- Lesson 1- The Medical Office and Administrative Medical Assistant
- Lesson 2- Ethics, the Law, and HIPAA
- Lesson 3- Computers and Office Equipment
- Lesson 4- Filing Processes and Equipment
- Lesson 5- Records Management
- Lesson 6- Appointment Scheduling, Check-In, and Check-Out
- Lesson 7- Reception Area Tasks and Communication Skills
- Lesson 8- Medical Insurance Basics
- Lesson 9- The Medical Insurance Claim Form
- Lesson 10- Diagnostic Coding
- Lesson 11- Procedural Coding
- Lesson 12- The Business Office
What do others think?
The Learning Environment
From the moment that you enrol in Medical Administration you will become an integral part of our learning community. You will experience the perks of classroom studies such as chatting by the water cooler or sharing your opinion on a specific task, all in your own home.
Tutor support during your learning is flawless, friendly and encouraging. You will learn from your professional tutor who is not only knowledgeable and highly skilled but is a passionate industry expert. Our ethos is that if you succeed, we succeed. As with any studies, learning can be intense, yet you will soon realise that your hard work and commitment will be both personally and professionally rewarding.
Ready to get started?Enrol Now
Why Choose Vibe Learning?
Learn Your Way
We understand that everyone works at their own pace and no two students are the same. That's why when you study with Vibe Learning we provide you with all the study guidelines, tools and support you need but leave you to set the pace. You are free to complete your assessments when and where you want.
We don't break the bank
With Vibe Learning we believe that education should be accessible to anyone who wants to learn. That's why we offer some of the most competitive prices in the industry. Investing in your future is a smart choice and doesn’t have to break the bank. Whether you choose our money saving upfront prices or flexible payment plans, studying is accessible to you.
You'll get the personal attention you deserve
We are real people, providing real support every step of the way. When you study with Vibe Learning, you'll benefit from learning from professional, knowledgeable and most of all passionate industry experts.
Reap the rewards sooner rather than later
We offer a range of options from short 6 week courses through to extensive 12 month courses. Whatever your personal or professional goals, studying online with Vibe Learning provides a rewarding life changing experience which is well within your reach.
Learn real life skills
We don’t profess to know everything about every industry. That's why, when we write a course we work with industry experts who do know everything! Before delivering a course we make sure that the following boxes have big green ticks in them;
- The course is industry Current
- The course is Relevant to our students
- The course is Engaging and delivers outcomes