Terms and Conditions
Any transactions made with Vibe Learning Pty Ltd are subject to the following terms and conditions.
Please read the terms and conditions carefully before enrolling into your course.
A binding agreement shall arise between you and Vibe Learning Pty Ltd, which shall be governed by the laws of New South Wales, when you accept the Terms and Conditions by;
- Making your first course payment, whether the payment is in full or a deposit on a payment plan OR;
- Ticking the box 'I have read, understood and agree to the Terms and Conditions' on the checkout page OR;
- Ticking the box 'I agree to Ezypay's Terms and Conditions' in the Ezypay online sign up form.
Course fees are subject to change at any time. All prices are in Australian Dollars and are inclusive of GST where applicable.
All courses are delivered online. No printed course materials will be issued. Course access will be issued online within 1-3 business days of receipt of the first payment. If the first payment is paid using the Ezypay payment plan, access will be granted when the initial deposit amount has been received and the online sign up form has been completed. The duration of course access is stated on the course description page, displayed on the Vibe Learning website. In the event that you do not complete the course within the given timeframe, your course will be immediately suspended and access to the course denied.
Certificates will only be issued when full payment has been received.
Payment Plans Cancellation Policy
Students are entitled to withdraw from a course at any time, however once the Terms and Conditions have been accepted and online access to the learning portal has been provided via email, full fees are required. Terms and Conditions are accepted by ticking the box 'I have read, understood and agree to the Terms and Conditions' on the checkout page, Ezypay online signup form OR by making your first course payment, whether the payment is in full or a deposit/part payment on a payment plan.
Full fees are required even if you do not complete the course, unless otherwise advised. Non payment may result in course access being denied and funds being recovered through a debt collection agency with additional costs incurred by the student. A dishonour fee will be charged by EzyPay for every failed payment. This amount will be charged in addition to the agreed payment plan balance.
Course Certificates will not be issued within the initial 7 days after enrolment. Certificates will not be issued unless a minimum of 50% of course fees has been received.
Vibe Learning retain the sole discretion concerning whether a course and payment plan may be placed on hold. Requests of such a nature must be made in writing to email@example.com for consideration.
If payment is made on behalf of a student the person making the payment whether that be full payment or a payment plan is deemed to have accepted the Terms and Conditions after the first course payment is made.
Refund and Cancellation Policy
No refund is available once the Terms and Conditions have been accepted and online access to at least one lesson of your course has been provided. Terms and Conditions are accepted by ticking the box 'I have read, understood and agree to the Terms and Conditions' on the checkout page, Ezypay online sign up form OR by making your first course payment, whether the payment is in full or a deposit/part payment on a payment plan.
Students that are studying a Dog Grooming Course have a 7 day money back guarentee. Cancellation requests must be made in writing to firstname.lastname@example.org and received within 7 days of enrolment (date of full payment or deposit payment). Any refund amount owing will be refunded within 30 days of the cancellation being approved. Refunds will not be honoured after the 7 day period expires or if course assessments have been submitted. Course Certificates will not be issued within the initial 7 days after enrolment nor will certificates be issued unless a minimum of 50% of course fees has been received. A full refund cannot be granted if you have already submitted course work to your tutor for grading. In this case, a partial tuition refund may be offered instead.
Change of Circumstances
We cannot accept responsibility for changes in your personal circumstances. Please choose your course carefully as refunds will not be given unless within a advertised money back guarentee period or in the unlikely event a course is cancelled by Vibe Learning or any of our partner courses. Once enrolled, full fees are required, even if you do not complete the course. Courses cannot be swapped or changed after the terms and conditions have been accepted and online access to the course has been provided.
No refund will be given if a student is expelled by Vibe Learning or one of our course partners for misconduct and/or bringing the course provider into disrepute.
Transferring a Course
Vibe Learning retain the sole discretion concerning whether a course may be transferred from you to a third party. Any such request must be made in writing.
The content of the online course materials, including copyright and all other such intellectual property rights contained therein, remain the property of the course provider. You may not reproduce any part of the online course materials without the prior written consent of the course provider.
Vibe Learning makes every effort to ensure that all prices and product information is up to date and correct on the website, however we take no responsibility for any incorrect information that may appear and reserve the right to refuse any order which may contain mistakes. It is the responsibility of the customer to ensure that product information is correct when purchasing any course.
The visitor or customer to this site hereby waivers all rights and claims against this site and the owners of this site or anyone who appeared in the video lessons of this site of damages of any description whether predictable or non-predictable or personal or commercial in nature.
Some courses advertised by Vibe Learning are delivered through strategic International Partnerships. Every effort has been made to accurately represent our courses and the potential they offer to our students.
Free gifts and resources
From time to time Vibe Learning may promote free gifts and/or resources. Free gifts and resources are only available to students with an Australian residential address. Free gifts and resources are only available to students who pay in full for their course fees. They are not applicable to students that choose the payment plan option. Where a course is advertised as including a free gift or resource, students should expect the gift/resource to be shipped within 30 days of the payment receipt. Offers are subject to availability and may change at the discretion of Vibe Learning Pty Limited at any time.
Links to Other Sites
Our website may include hyperlinks to sites maintained or controlled by others. Links provided to other internet websites are provided for the users convenience and do not constitute endorsement of the information on those websites. Vibe Learning accepts no responsibility for material contained on any websites that it is linked to.
Every effort has been made to accurately represent our courses and the potential they offer. Each individual's success depends on his or her background, dedication, desire and motivation. Every attempt is made to ensure that the student has attained the competencies taught in a course at the point of issuing certificates. Beyond this point, the student is responsible to maintain their acquired competencies, and apply acquired knowledge and skills in a way which is appropriate to the unique characteristics of each application. This will release Vibe Learning or its partner providers from any liability, action and claims of whatsoever nature in connection with, or arising from any such information instruction or advice, given by any student or ex-student, whether directions given during the course are followed or not.
Every effort has been made to ensure that the courses have no errors, however the courses are sold with the understanding that the authors and publishers are not responsible for any errors, omissions or results or actions taken by you on the basis of any information in these courses. The authors and publishers disclaim any liability to anyone who undertakes these courses whether purchaser or not. If you require any expert advice you should seek professional advice.
Any information given by email from this site either technically or regarding further information that is not included in the course description is an opinion of the author of the email back to the visitor and/or customer or course participant. The visitor and/or customer or course participant warrants that this information will not be relied upon and that the visitor and/or customer or course participant will seek further technical and/or professional advice.
These Terms and Conditions are subject to change without notice. You should always check our website for the current and official version of this agreement.