Privacy Policy

Vibe Learning Pty Ltd ("Vibe Learning", “we”, “us” or “our”) is totally committed to protecting the privacy of our site visitors and customers and operates in accordance with the Privacy Act (1988).  The Vibe Learning crew are customers of other Internet sites ourselves and fully appreciate and respect the importance of privacy on the Internet.

Collection of personal information

“Personal information” is basically information or an opinion that can identify you.

The personal information we may ask for includes:

  • Information that identifies you, such as your name and address;
  • Your email address;
  • Your telephone number; and
  • Your debit/credit card details and billing address.

In the ‘My Courses’ section of our Website, we may ask you for personal information so we can register an account for you.  When we conduct market research and profiling, we may also ask you for your opinions about our courses, websites and customer service.

We also collect information about visitors to this Website using cookies and code embedded in this Website, as described in the “What are cookies?” section of this policy.

Generally, if we do ask you for personal information, we will endeavour to say which information we require and which information is optional.

Use of personal information

We usually collect personal information from you so that we can deliver your online course, including to;

  • Administer and facilitate your online course through the Vibe Learning website;
  • Administer and facilitate your online course in partnership with our partner suppliers worldwide;
  • Deal with requests, enquiries or complaints and other customer care related activities; 

We may also use personal information for other reasons, including:

  • Updating you on our latest products, news and special offers (unless you tell us not to – which you can do at any time); and
  • Conducting appropriate anti-fraud checks (this is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected).

If you don’t provide some of the personal information we ask for (e.g. your name and email), we may be unable to provide you with your course.

Public Conduct and Brand Protection

Vibe Learning reserves the right to make public statements in response to incidents or public content that involve individuals who have identified themselves as students or former students, where such incidents may cause reputational harm to our business or misrepresent our values.

In these cases, we will take care not to disclose personal or private information unless it has already been publicly shared by the individual themselves (e.g., via social media or public profiles).

Our actions in these situations are guided by all school policies and our obligation to uphold ethical standards and protect the integrity of our courses, staff, and student community.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Paypal to power our online store.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by:

    Facebook - https://www.facebook.com/settings/?tab=ads 
    Google - https://www.google.com/settings/ads/anonymous 
    Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.