Carline Dalgleish has worked in healthcare administration and education for more than 30 years, starting as a file clerk in the Army/Air Force Hospital in Nuremberg, Germany on a work-study program. She began her career on the clinical side of healthcare as a licensed vocational nurse (LVN) and emergency medical technician (EMT), but she soon gravitated toward the administrative medical management side—specialising in medical billing and coding, health information management, and HIPAA. She has two bachelor's degrees and a master's degree and is a registered health information administrator (RHIA). She is an AHIMA-approved ICD-10-CM/PCS trainer and the author of several comprehensive ICD-10 training textbooks. She has taught a variety of healthcare administration courses and owns an education services company.