Course Outline for Dog Grooming Diploma

Module 1 - The Grooming Kit

  • Employment Options
    • Mobile Dog Grooming
    • Franchising
    • Open a Salon
    • Working at Home
  • Look like A Dog Groomer
  • The Grooming Station
  • Hands on Grooming Kit
    • Combs
    • Shedding Aids
    • Brushes
    • Scissors
    • Clippers
    • Blades
    • Guard Combs
    • Nails and Teeth
    • Shampoos, Conditioners and Deodorants
    • Haemostat
  • A Grooming Table
  • A Bathing Area
  • A Drying Area or Drying Equipment
  • First Aid Kit
  • Practical Assignment
  • Revision Questions
  • Blade Chart
  • Equipment Tick List
  • References and Further Reading

Module 2 - Canine Care and First Aid

  • Are Dogs Actually Wolves?
  • How did the Dog Become Man’s Best Friend?
  • Natural Selection
  • Artificial Selection
  • Essential Breed Knowledge
    • What do the Group Names Mean?
    • The Hound Group
    • The Gundog Group
    • The Pastoral/Herding/Working Group
    • The Toy Group
    • Utility
    • The Terrier Group
  • How will Knowing Dog Groups Help You?
  • Nature & Nurture = A Whole Dog Behaviour
  • Dog Training
    • The Alpha Theory
    • Positive Dog Training
  • Dog Training on the Grooming Table
  • Canine Communication
  • Calming Signals
  • Signs of Canine Stress
  • Canine Aggression
  • Dealing with an Aggressive or Fearful Dog
  • Positive Handling
  • Essential Observation – Canine Body Language
  • Dog Behaviour and Further Learning
  • A Dog Bite – What Should You Do?
  • Canine First Aid
    • Collapse
    • DR’S ABC
    • Heat stroke
    • Fitting
    • Burns or Scalds
    • Minor Cuts and Wounds
    • Clipper or Brush Burn
    • Heating and Cooling
  • Dogs in Transit
  • The Five Freedoms
  • Practical Assignment
  • References and Further Reading

Module 3 - Anatomy, Illness, Disease and Skin Disorders

  • Canine Anatomy
  • The Canine Skeleton
  • Canine Muscle Structure
  • External Parasites
    • Fleas
    • Ticks
    • Mites and Mange
    • Ringworm
  • Zoonosis
  • Internal Parasites
    • Roundworms
    • Tapeworms
    • Lung/Heartworm
  • Flies
  • The Canine Immune System
  • Disease Awareness
  • Bacterial Infection
  • Viral Infection
  • Canine Disease Chart
  • Vaccination
  • Skin Disorders
    • Pigmentation
    • Dermatitis
    • Hot spots
    • Allergies
    • Lumps
    • Fungal Infections
    • Anal Itching
  • Practical Assignment
  • References and Further Reading

Module 4 - Grooming in Practice

  • Essential Health Check
    • A Visual Assessment
    • Check for Pain
    • Skin Inspection
    • Coat Condition
    • Eyes
    • Ears
    • A Healthy Nose
    • Teeth
    • Paws
    • Nails
    • Dew Claws
    • Anus & Genital areas
    • Tail
    • Weight
    • Health Assessment Conclusion
  • Preparation for Bathing
    • Corded
    • Double
    • Silky
    • Smooth
    • Wire
    • Wool
  • Into the Bath
  • Head Shapes Matter!
  • Grooming Pre-work
    • Ear Cleansing
    • Ear Plucking
    • Nail Clipping
    • Nail Tipping
    • Teeth Cleaning
    • Pad Trimming
  • Practical Assignment
  • Health Assessment Chart
  • References & Further Reading

Module 5 - Genetic Understanding and Grooming Skills

  • Genetic Strength
  • Genetic Weakness
  • Canine DNA
  • Genetic Influence
    • Eye Disorders
    • Skin Problems
    • Breathing Problems
    • Heart Conditions
    • Arthritis inclusive of hip and elbow dysplasia
  • Establish a Grooming Style
    • Owner Expectations and Needs
    • Coat Quality
    • Coat Type and Behaviour
    • Age and Health of Dog
    • Owner plans
    • Time of Year
  • Style with the Eye
  • Mixed Breed Dogs
  • Drying the Coat
    • Blasting the Coat
    • Cabinet Drying
    • Stretch Drying
    • Silk Coat
    • Fluff Drying
    • Smooth Drying
    • Natural and Towel Drying
  • Prepare for Scissoring
    • Scissor Necessities
    • Scissor Fitness
  • Clipper Fitness
  • Practical Assignment
  • References & Further Reading

Module 6 - Starting to Style

  • Observe like a Groomer
  • Head Shapes
    • The Spherical Head
    • Eyebrows and Beards
    • The Egg Shape
    • The Topknot
    • The Ears
  • Body Shapes
    • Long Legged Terrier
    • Short Legged Terrier
    • The Spaniel Trim
  • Practical Styling
    • Scissoring
    • Fluff Dried Dogs
    • Stretch Dried Dogs
    • Feathering
    • The Tail
    • Scissors and Safety
  • Clipping
    • Undercarriage clip
    • Ear Clipping
    • When to Clip
  • Dogs with specific needs
    • The Puppy Groom
    • Older and Sick Dogs
  • Hand Stripping
    • Plucking
    • Blade Stripping
    • Blades
    • Chalk and Stones
    • Finger Care
    • Stripping in Stages
    • Carding
    • Rolling the Coat
  • Practical Assignment
  • References & Further Reading

Module 7 - Poodles and Curly Coats

  • The Poodle
  • The Poodle Coat
  • The Corded Coat
  • The Show Poodle
  • The Poodle Puppy
  • Health Check and Pre-Work
  • Preparing the Coat
    • Creating the Style
    • Equipment
    • Muzzle and Throat
    • Poodle Facial Hair
    • Head
    • Ears
    • Body
    • Legs
    • Feet
    • Blending
    • The Tail
    • The Full Body Clip
  • Elaborate Styling
  • Poodle Cross Breeds
  • The Bichon Frise
  • Shaping the Spherical Head
  • Practical Assignment
  • References and Further Reading

Module 8 - Terrier Grooming

  • Terrier Grooming in a Nutshell
  • Simple Styling
  • Short Haired Terriers
  • Terrier Crosses
    • Airedale
    • Australian
    • Silky Australian
    • Bedlington
    • Border
    • Cairn
    • Dandie Dinmont
    • Irish
    • Kerry Blue
    • Norfolk and Norwich
    • Parsons Russell
    • Scottish
    • Soft-coated Wheaten
    • West Highland
    • Yorkshire
    • Schnauzer
  • Practical Assignment
  • References and Further Reading

Module 9 - Dog Styling Portfolio

  • Drop Coats and Gundogs
  • Toy Breeds
    • Drop Coat Breeds
    • Creating a Drop Coat Style
    • Havanese and Maltese
  • Natural Coat Toy Breeds
    • Japanese Chin
    • Papillion
    • Pomeranian
    • Chihuahua
  • Gundogs
    • Retrievers
    • Medium to Long Haired Retrievers
  • Setters
    • Styling the Setter
    • Spaniels
    • Close clipping
    • The Cocker Show Trim
    • Curly Spaniels
  • Short Haired Breeds
  • Wirehaired Breeds
  • Snow Breeds and Spitz
  • Long and Thick Coats
  • Herding Breeds
  • Hound Grooming
  • Taking the Plunge
  • Practical Assignment
  • References and Further Reading

Module 10 - Focus on Customer Skills

  • What is a Customer?
  • What is Professionalism?
  • Telephone Skills
  • Return Every Call
  • Contact to Conversion
  • The Art of Communication
  • Communication ABC
    • Active Listening
    • Practical Active Listening
    • Stop Talking
    • Listen with the Eyes
    • Tone of Voice
    • Be Involved Not Overwhelming
    • Careful Questioning
    • Body Language Awareness
    • Open Body Language
    • Closed Body Language
    • Careful Questioning
  • The Canine and Human Relationship
    • Honesty and Integrity
    • Knowledge Creates Confidence
  • Creating a Customer Base
    • Be Approachable and Available
    • Consistency
    • Reward Customer Loyalty
    • A Loyalty Scheme
    • Appeal to Ethics
  • Difficult Customers
    • Listen
    • Recognise Personality Type
    • Develop Assertiveness
    • Putting Problems Right
  • Practical Assignment
  • References and Further Reading

Module 11 - Setting up Your Business

  • Mobile Dog Grooming
    • Pros and Cons
    • Checklist
  • The Mobile Salon
    • Pros and Cons
    • Checklist
  • Franchising
  • Grooming at Home
    • Pros and Cons
    • Checklist
  • The Grooming Salon
    • Pros and Cons
    • Checklist
  • General Business Records
    • Customer details
    • Customer Contract
    • Appointment Cards
    • A Business Diary
    • Professional Software Packages
  • Data Protection
  • Finances
    • Setting Prices
    • Taking Payment
    • Business Accounting
    • Start-up Finance
  • Health and Safety at Work
  • Insurance
  • Standard Operational Procedures
  • Customer Experience
  • Practical Assignment
  • References and Further Reading

Module 12 - Marketing and Business Growth

  • Grooming Grass Roots
    • A Name
    • Service Definition
  • A Business Plan
  • Income Projection Statement
  • Market Research
    • What Do People Want?
    • Get Started with Surveys
  • Online marketing
    • Social Media
    • A Business Website
    • Blogging
  • General Marketing
    • Marketing Materials
    • ‘Drop off’ Marketing
  • Service Related Marketing
    • Free Health Check
    • Diet Club
    • A Waiting Area
    • Get in the Press
    • Specialise
    • Target Marketing
    • Offer Demonstrations
    • General Networking
  • Professional Development
  • Practical Assignment
  • References and Further Reading

What do others think?

‘I was very impressed with the easy to navigate layout of the course, the easy assistance that markers and other students were able to give and the information.’

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