Course Outline for Dog Grooming Diploma

Module 1 - The Grooming Kit

  • Employment Options
    • Mobile Dog Grooming
    • Franchising
    • Open a Salon
    • Working at Home
  • Look like A Dog Groomer
  • The Grooming Station
  • Hands on Grooming Kit
    • Combs
    • Shedding Aids
    • Brushes
    • Scissors
    • Clippers
    • Blades
    • Guard Combs
    • Nails and Teeth
    • Shampoos, Conditioners and Deodorants
    • Haemostat
  • A Grooming Table
  • A Bathing Area
  • A Drying Area or Drying Equipment
  • First Aid Kit
  • Practical Assignment
  • Revision Questions
  • Blade Chart
  • Equipment Tick List
  • References and Further Reading

Module 2 - Canine Care and First Aid

  • Are Dogs Actually Wolves?
  • How did the Dog Become Man’s Best Friend?
  • Natural Selection
  • Artificial Selection
  • Essential Breed Knowledge
    • What do the Group Names Mean?
    • The Hound Group
    • The Gundog Group
    • The Pastoral/Herding/Working Group
    • The Toy Group
    • Utility
    • The Terrier Group
  • How will Knowing Dog Groups Help You?
  • Nature & Nurture = A Whole Dog Behaviour
  • Dog Training
    • The Alpha Theory
    • Positive Dog Training
  • Dog Training on the Grooming Table
  • Canine Communication
  • Calming Signals
  • Signs of Canine Stress
  • Canine Aggression
  • Dealing with an Aggressive or Fearful Dog
  • Positive Handling
  • Essential Observation – Canine Body Language
  • Dog Behaviour and Further Learning
  • A Dog Bite – What Should You Do?
  • Canine First Aid
    • Collapse
    • DR’S ABC
    • Heat stroke
    • Fitting
    • Burns or Scalds
    • Minor Cuts and Wounds
    • Clipper or Brush Burn
    • Heating and Cooling
  • Dogs in Transit
  • The Five Freedoms
  • Practical Assignment
  • References and Further Reading

Module 3 - Anatomy, Illness, Disease and Skin Disorders

  • Canine Anatomy
  • The Canine Skeleton
  • Canine Muscle Structure
  • External Parasites
    • Fleas
    • Ticks
    • Mites and Mange
    • Ringworm
  • Zoonosis
  • Internal Parasites
    • Roundworms
    • Tapeworms
    • Lung/Heartworm
  • Flies
  • The Canine Immune System
  • Disease Awareness
  • Bacterial Infection
  • Viral Infection
  • Canine Disease Chart
  • Vaccination
  • Skin Disorders
    • Pigmentation
    • Dermatitis
    • Hot spots
    • Allergies
    • Lumps
    • Fungal Infections
    • Anal Itching
  • Practical Assignment
  • References and Further Reading

Module 4 - Grooming in Practice

  • Essential Health Check
    • A Visual Assessment
    • Check for Pain
    • Skin Inspection
    • Coat Condition
    • Eyes
    • Ears
    • A Healthy Nose
    • Teeth
    • Paws
    • Nails
    • Dew Claws
    • Anus & Genital areas
    • Tail
    • Weight
    • Health Assessment Conclusion
  • Preparation for Bathing
    • Corded
    • Double
    • Silky
    • Smooth
    • Wire
    • Wool
  • Into the Bath
  • Head Shapes Matter!
  • Grooming Pre-work
    • Ear Cleansing
    • Ear Plucking
    • Nail Clipping
    • Nail Tipping
    • Teeth Cleaning
    • Pad Trimming
  • Practical Assignment
  • Health Assessment Chart
  • References & Further Reading

Module 5 - Genetic Understanding and Grooming Skills

  • Genetic Strength
  • Genetic Weakness
  • Canine DNA
  • Genetic Influence
    • Eye Disorders
    • Skin Problems
    • Breathing Problems
    • Heart Conditions
    • Arthritis inclusive of hip and elbow dysplasia
  • Establish a Grooming Style
    • Owner Expectations and Needs
    • Coat Quality
    • Coat Type and Behaviour
    • Age and Health of Dog
    • Owner plans
    • Time of Year
  • Style with the Eye
  • Mixed Breed Dogs
  • Drying the Coat
    • Blasting the Coat
    • Cabinet Drying
    • Stretch Drying
    • Silk Coat
    • Fluff Drying
    • Smooth Drying
    • Natural and Towel Drying
  • Prepare for Scissoring
    • Scissor Necessities
    • Scissor Fitness
  • Clipper Fitness
  • Practical Assignment
  • References & Further Reading

Module 6 - Starting to Style

  • Observe like a Groomer
  • Head Shapes
    • The Spherical Head
    • Eyebrows and Beards
    • The Egg Shape
    • The Topknot
    • The Ears
  • Body Shapes
    • Long Legged Terrier
    • Short Legged Terrier
    • The Spaniel Trim
  • Practical Styling
    • Scissoring
    • Fluff Dried Dogs
    • Stretch Dried Dogs
    • Feathering
    • The Tail
    • Scissors and Safety
  • Clipping
    • Undercarriage clip
    • Ear Clipping
    • When to Clip
  • Dogs with specific needs
    • The Puppy Groom
    • Older and Sick Dogs
  • Hand Stripping
    • Plucking
    • Blade Stripping
    • Blades
    • Chalk and Stones
    • Finger Care
    • Stripping in Stages
    • Carding
    • Rolling the Coat
  • Practical Assignment
  • References & Further Reading

Module 7 - Poodles and Curly Coats

  • The Poodle
  • The Poodle Coat
  • The Corded Coat
  • The Show Poodle
  • The Poodle Puppy
  • Health Check and Pre-Work
  • Preparing the Coat
    • Creating the Style
    • Equipment
    • Muzzle and Throat
    • Poodle Facial Hair
    • Head
    • Ears
    • Body
    • Legs
    • Feet
    • Blending
    • The Tail
    • The Full Body Clip
  • Elaborate Styling
  • Poodle Cross Breeds
  • The Bichon Frise
  • Shaping the Spherical Head
  • Practical Assignment
  • References and Further Reading

Module 8 - Terrier Grooming

  • Terrier Grooming in a Nutshell
  • Simple Styling
  • Short Haired Terriers
  • Terrier Crosses
    • Airedale
    • Australian
    • Silky Australian
    • Bedlington
    • Border
    • Cairn
    • Dandie Dinmont
    • Irish
    • Kerry Blue
    • Norfolk and Norwich
    • Parsons Russell
    • Scottish
    • Soft-coated Wheaten
    • West Highland
    • Yorkshire
    • Schnauzer
  • Practical Assignment
  • References and Further Reading

Module 9 - Dog Styling Portfolio

  • Drop Coats and Gundogs
  • Toy Breeds
    • Drop Coat Breeds
    • Creating a Drop Coat Style
    • Havanese and Maltese
  • Natural Coat Toy Breeds
    • Japanese Chin
    • Papillion
    • Pomeranian
    • Chihuahua
  • Gundogs
    • Retrievers
    • Medium to Long Haired Retrievers
  • Setters
    • Styling the Setter
    • Spaniels
    • Close clipping
    • The Cocker Show Trim
    • Curly Spaniels
  • Short Haired Breeds
  • Wirehaired Breeds
  • Snow Breeds and Spitz
  • Long and Thick Coats
  • Herding Breeds
  • Hound Grooming
  • Taking the Plunge
  • Practical Assignment
  • References and Further Reading

Module 10 - Focus on Customer Skills

  • What is a Customer?
  • What is Professionalism?
  • Telephone Skills
  • Return Every Call
  • Contact to Conversion
  • The Art of Communication
  • Communication ABC
    • Active Listening
    • Practical Active Listening
    • Stop Talking
    • Listen with the Eyes
    • Tone of Voice
    • Be Involved Not Overwhelming
    • Careful Questioning
    • Body Language Awareness
    • Open Body Language
    • Closed Body Language
    • Careful Questioning
  • The Canine and Human Relationship
    • Honesty and Integrity
    • Knowledge Creates Confidence
  • Creating a Customer Base
    • Be Approachable and Available
    • Consistency
    • Reward Customer Loyalty
    • A Loyalty Scheme
    • Appeal to Ethics
  • Difficult Customers
    • Listen
    • Recognise Personality Type
    • Develop Assertiveness
    • Putting Problems Right
  • Practical Assignment
  • References and Further Reading

Module 11 - Setting up Your Business

  • Mobile Dog Grooming
    • Pros and Cons
    • Checklist
  • The Mobile Salon
    • Pros and Cons
    • Checklist
  • Franchising
  • Grooming at Home
    • Pros and Cons
    • Checklist
  • The Grooming Salon
    • Pros and Cons
    • Checklist
  • General Business Records
    • Customer details
    • Customer Contract
    • Appointment Cards
    • A Business Diary
    • Professional Software Packages
  • Data Protection
  • Finances
    • Setting Prices
    • Taking Payment
    • Business Accounting
    • Start-up Finance
  • Health and Safety at Work
  • Insurance
  • Standard Operational Procedures
  • Customer Experience
  • Practical Assignment
  • References and Further Reading

Module 12 - Marketing and Business Growth

  • Grooming Grass Roots
    • A Name
    • Service Definition
  • A Business Plan
  • Income Projection Statement
  • Market Research
    • What Do People Want?
    • Get Started with Surveys
  • Online marketing
    • Social Media
    • A Business Website
    • Blogging
  • General Marketing
    • Marketing Materials
    • ‘Drop off’ Marketing
  • Service Related Marketing
    • Free Health Check
    • Diet Club
    • A Waiting Area
    • Get in the Press
    • Specialise
    • Target Marketing
    • Offer Demonstrations
    • General Networking
  • Professional Development
  • Practical Assignment
  • References and Further Reading

What do others think?

‘I am currently undertaking training with a groomer for two weeks and this course has helped understand what they are doing and how I can do it.’

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