Will I be required to complete assessments?
Yes. There are 18 modules in this course. You will complete a test at the end of each module and receive a percentage grade to show how well you have understood the questions.
Will I receive a certificate at the end?
Yes. You will receive a Professional Certificate in Introduction to Passenger Service Agents which you can present to potential airline employers. It’s important not to confuse this certificate with a nationally recognised qualification, which is substantially longer and more expensive.