Communicate Effectively

Now Only

$389

AUD

35% off

$599 AUD

Quick Facts

Delivery Method Online
Professional Certificate
24hrs Suggested Study Time
3 Months Access
Tutor Support
Study On Any Device
8581 Students

Lost for words? Don' be! Learn to build rapport, trust, warmth, and respect through conversation.

If you often find yourself at a loss for words or lack confidence in your communication abilities, you'll appreciate this course. With the help of a patient instructor and a supportive community of your fellow students, you'll work step by step through the process of becoming a great conversationalist. You'll learn to use communication to build rapport and create environments of trust, warmth, and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.

PMBOK® Guide, PMI®, PMP®, CAPM®, and the PMI R.E.P. logo are either marks or registered marks of the Project Management Institute, Inc.

Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.

This course has a 3 month duration. You'll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate. Courses must be completed within the 3 month access period.

In our first lesson, you'll learn the qualities that make someone a great communicator. I'll teach you the five components of achievable goals and how to create win-win situations. You'll benefit from setting your own communication goals in clear steps that are easy to reach. You'll be able to apply the new skills you learn to your own life, and I'll be right here to guide you in the Discussion Area to help you build your confidence and learn to communicate more powerfully.

Building rapport is the first great key to effective communication. Great communicators know how to get and keep rapport with others. In today's lesson, you'll learn how to build rapport with almost anyone. The potent tools are easy to understand and use. And after this lesson, you'll become a better listener and know how to keep respect alive in your conversations. You'll also learn the art of reflective listening, and I'll give you lots of examples and stories of how others turned frustrating communications into successful ones.

Today you'll learn how to pace and lead your conversations toward win-win outcomes. You'll learn how to contain a conversation, keeping it on track and moving toward your goals. You'll understand how and when to use different styles of communication, and you'll learn how to contain a conversation so things go smoothly. Interrupting gracefully and breaking rapport are skills you'll learn to use in uncomfortable situations. I'll give you lots of examples on how this works so you'll learn quickly.

In this lesson, you'll master the three learning and communication styles. You'll uncover your own learning style and learn to spot the communication style of others. These skills will help you share your views with anyone, even those you previously found difficult to communicate with. You'll learn how your brain works, and we'll go through an exercise to help you mobilize your brain power. This lesson is always a student favorite!

Today, you'll learn some great ways to regain lost rapport and keep conversations positive. When we lose rapport, disagreements flourish, but a skilled communicator can regain lost rapport. You'll also learn how to acquire flexibility in your communication style, enabling you to stay in great rapport with all types of people.

In this lesson, you'll learn some useful motivation strategies. People motivate toward pleasure and away from pain. When you understand how to motivate yourself and others, you get more done. So today, you'll find out how to inspire coworkers and family members toward mutual outcomes. As you master your motivation skills, other things fall into place. Relationships heal and communication improves. You'll develop a strong sixth sense about the people you come in contact with. These practical hands on skills are something you can use for the rest of your life.

Today, we'll explore presentation skills. An effective presenter knows how to communicate fluently and has a sense of the atmosphere in a room. An effective presenter creates win-wins so that everyone is happy with the outcome. After finishing this lesson, you'll understand how to use first, second and third-person perspective to increase your awareness and understanding. I'll also show you ways to feel comfortable in many kinds of group situations.

Imagine that you're a part of a team in which the leadership is genuine. Imagine knowing how to step into the shoes of a true leader. In today's lesson, we'll explore leadership and teamwork. You'll learn how to build a great work or family team where each team member gives one another equal value and respect. You'll see how a great leader can elicit and set the goals for his or her team and develop the vision for the group. The leader uses the knowledge and capabilities of each person, and places team members so each person performs optimally. Effective leaders inspire, guide, and bring out the best in each and all.

In today's lesson, you'll learn how to communicate effectively with children. Guiding children is a huge responsibility. Children are very open, and our words go in deeply. You'll learn why the early years of a child's life are so important. This information is relevant at any age, but especially important with young children. Information about brain development and early literacy dovetails beautifully with the other wonderful things you'll learn in this course.

Your subconscious mind is your deeper mind—it's the part of your mind that's beneath your conscious awareness. When you understand how to talk to your subconscious, you understand how to work with yourself and others to create greater success. In today's lesson, you'll find out how to use affirmations effectively. You'll understand how your subconscious mind works, and you'll learn more about non-verbal communication, which is 96% of communication. I'll also teach you how to apply the strategies to your personal situations.

Anger is one of the biggest stumbling blocks to healthy relationships. Learning to manage and control your anger makes you a more powerful communicator and keeps goodwill strong. In this lesson, we'll focus on centering and tools to use when you're stressed or angry. You'll understand how to manage transition times so that change is graceful. You'll learn how to hold efficient, productive, and fun family meetings. Family meetings reduce the stress in your home and increase the communication among the members of your household. You'll also find out how to apply these techniques to any group.

In each of our lessons, the material has been building up to this point, and today is the grand finale. In our final lesson today, we'll pull together and review everything you've learned. We'll go back and take a look at your communication goals to see how far you've come, and you'll set new goals to help you effectively apply your skills to your life after the course. You'll gain further insight, enabling you to move past your stuck spots and into being a very effective communicator. You'll use these strategies for the rest of your life!

Dawn Lianna

Dawn Lianna, who holds a Master's degree in counseling and psychology, teaches communication, stress management, natural health, and therapy skills to capacity audiences. A seasoned writer, teacher, and counselor, Lianna is known for her humanita... Read more

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Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Online learning is a flexible way to study that fits around your schedule, giving you the freedom to learn at your own pace from anywhere in the world. You'll have 3 months to complete the course and can take the multiple-choice questions and final exam whenever it suits you.

If you need help, you can contact us anytime. You can also join the discussion area where you can interact with other students. The discussion area for each lesson is open for the entire duration of the course.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

We do not offer extensions or transfers for this self-paced course. However, you will have 3 months to complete the course, and if you need to cancel within the first 10 days of enrolment, we offer a money back guarantee.

What people are saying about our courses

This course is amazing. I've learned so much valuable and helpful information. I had so much fun the whole time. My confidence has skyrocketed! I always thought I had to live with the communication problems I have and that was just the way it had to be. Now I have the hope and determination to change with all the tools you've given us and a lot of practice.

Verified Student

I knew going in, my communication skills needed a lot of work. I have downloaded the lessons and will continue to review them often. I am receiving terrific feedback from associates and customers as was stated in my original goals. This class has been, and will continue to be, a great asset for me. Thank you very much.

Verified Student

Thank you for the course. I've enjoyed reading about and practicing my new skills. I've recommended your course to a number of friends and co-workers. I appreciate your dedication to the course and our class which you've shown through the easy- to- understand reading material, useful tools and assignments, and your responses to all of our questions. As a result of the class I feel empowered.

Verified Student

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The Learning Environment

From the moment that you enrol in the Communicate Effectively you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.

Ready to get started?

Enrol Now

Our Values

Learn At Your Own Pace

We believe in personalised learning. That's why we provide all the tools and support you need to succeed at your own pace. With flexible learning, you'll stay motivated and retain more information. Plus, you can balance your studies with work and family commitments to make your dreams a reality.

We Won't Break The Bank

Education should be accessible to anyone who wants to learn. That's why we offer some of the most competitive prices in the industry with payments plans for just $25 per week. Investing in your future is a smart choice and doesn’t have to break the bank.

Industry-Led Courses

There's no better way to learn than from experts with years of experience in your field. That's why each of our 200+ industry-led courses are designed to give you a real-life perspective on your industry. With our expert mentors, you'll learn from people who have a wealth of knowledge and experience, and who are passionate about sharing it with you.

Get The Personal Support You Deserve

At Vibe Learning, we're real people who are dedicated to providing you with personal support every step of the way. Our industry experts are not only professional and knowledgeable but also incredibly passionate about sharing their expertise with you. With their guidance, you'll gain invaluable insights and practical knowledge to help you succeed.

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Communicate Effectively

$599

$389AUD

Save 35%

Purchasing Essentials

Now Only

$389

AUD

35% off

$599 AUD

Quick Facts

Delivery Method Online
Professional Certificate
24hrs Suggested Study Time
3 Months Access
Tutor Support
Study On Any Device
3349 Students

Improve your company's bottom line by mastering the fundamentals of purchasing.

Discover and master the fundamentals of purchasing by understanding your strategic and tactical roles as a purchasing practitioner. Improve your company's bottom-line profitability by learning and implementing key concepts such as negotiation, supplier sourcing and qualification, outsourcing and make-or-buy analysis. Learn the basics of supplier partnerships, capital budgeting and green buying.

In this self-paced online course, you will learn how to define internal customer needs, generate purchase requisitions and purchase orders, expedite, trace and receive supplier deliveries, maintain effective purchasing records and create and manage various purchasing budgets. I will help you learn about business law, contracts, leasing, Six Sigma and total quality management (TQM). You will learn how to recruit, select and evaluate purchasing personnel, and learn the importance of business ethics.

In this first lesson, you'll learn about the various types of professional purchasing certification, including those offered by the Institute for Supply Management (ISM) and the National Institute of Government Purchasing (NIGP). We'll explore the breadth of the purchasing body of knowledge and identify several areas where purchasing provides value to organizations. You'll also discover the significance of buying on a total cost basis and learn how savings you generate for purchased materials and services improve your company's bottom-line profitability.

Today, you'll learn how to set a vision and mission statement, and how to develop objectives and strategies. We'll also discuss the mechanics of creating purchase requisitions and purchase orders and how to use them effectively. We'll finish up by exploring different conditions that benefit from negotiation and the steps and techniques that contribute to a successful outcome.

All organizations use a purchasing cycle to manage buying activities. To help you effectively manage purchasing activities, this lesson presents a seven step-cycle that begins with need recognition and ends with receipt of delivery. We'll discuss the first five steps in depth, and see how specifications, branding, and samples are three common methods for defining user needs. You'll also learn about four different forms of competition (monopoly, oligopoly, full competition, and perfect competition) and see how competition affects prices.

In this lesson, we'll conclude our exploration of the purchasing cycle by discussing steps six and seven (perform follow-up and receive the delivery). Then we'll examine expediting, follow-up, and tracing as methods to enhance on-time deliveries. You'll also learn how purchasing supports the receiving function and discover the underlying concepts of make or buy and leasing.

As a purchasing professional, you depend on your suppliers. After all, without capable suppliers, it would be very difficult (if not impossible) to meet your organization's needs. So today we'll discuss the importance of proper source selection, and how to prepare a prospective supplier list. You'll find out how to evaluate each supplier-sourcing element and determine when to conduct a supplier visit.

Green buying is an extremely important organizational concept. Firms that use it successfully achieve internal objectives and also satisfy societal goals. In this lesson, we'll discuss the purpose of green buying and review its 3Rs (reduce, reuse, and recycle). To help you locate historical information when you need it, we'll investigate the various types of purchasing records and discuss electronic record keeping and reporting. You'll also learn all about competitive bidding and understand how to use a request for quotation (RFQ) or a request for proposal (RFP).

In today's lesson, we'll discuss important legal matters that purchasing professionals encounter daily. We'll begin by looking at business law and then move on to talk about contracts. You'll learn about the principal-agency relationship and the four major forms of organization (sole proprietorships, general partnerships, limited partnerships, and corporations).

Suppliers rely on manufacturing and quality systems. Purchasing professionals need to know about these systems because their use (successful or unsuccessful) highly influences suppliers' abilities to fill your purchase orders on-time, with quality, and at a desirable price. Today, we'll look at Six Sigma and Total Quality Management (TQM), and identify how these philosophies and methodologies benefit organizations. You'll learn about the elements of a supply chain, Manufacturing Resource Planning (MRP II), and Enterprise Resource Planning (ERP).

Purchasing, as a major organizational function, is involved with a number of different types of budgets. These budgets include the purchasing department administration budget (also known as an expense budget), the production materials budget, and the maintenance, repair, and operating (MRO) budget. To use budgets wisely, you need to know how they work, what they are supposed to accomplish, and how they are constructed. In this lesson, you'll discover the primary purposes, advantages, and disadvantages of budgets. We'll cover how to select a budget period, review variable budgets, and understand budget variances.

For many organizations, capital expenditures represent the largest disbursement of funds. And purchasing practitioners play a number of roles in capital budgeting including assisting with requests for capital expenditures, serving on capital budget evaluation committees, and leading teams to acquire capital assets. Today's lesson will help you effectively participate in these activities. You'll learn the definition of capital budgeting, understand the initiation process for capital request proposals, and examine different justification methods for project proposals.

A supplier partnership is a fairly recent type of arrangement. It characterizes a progressive way for sellers and buyers to work together. Supplier partnerships require an extensive amount of preparation and commitment, but the payoff is substantial for firms that succeed. Today, we'll discuss the prerequisites and elements of a supplier partnership. We'll also explore ethics and organizational politics and study their effects on purchasing practitioners.

In our final lesson, you'll discover how to recruit, select, and evaluate purchasing personnel. Then you'll learn how to implement a performance planning process, including administering performance reviews. And finally, you'll find out why so many people dislike giving performance reviews and get tips on how to make your reviews more meaningful.

Tony Swaim

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas ... Read more

Read Tony Swaim's Profile

Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

What people are saying about our courses

This is my first online class and I enjoyed it very much. I found it to be very informative and a great learning experience. The quizzes were great and I found them to be very helpful.

Verified Student

Great course material. I found it to be very current and applicable to my job. This class encouraged me to continue with my on-going education.

Verified Student

Hey, thanks a bunch for getting me started on the right foot. I had a lot of fun with the class and look forward to the next one. I am also currently taking Project Management Fundamentals and find that course to be educational and exciting as well. I am working towards my state purchasing certification and your classes are extremely helpful.

Verified Student

See More Reviews

The Learning Environment

From the moment that you enrol in the Purchasing Essentials you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.

Ready to get started?

Enrol Now