Total Quality Fundamentals

Learn the basics of total quality management.
Picture of Total Quality Fundamentals
AUD$269 RRP $499

Quick Facts

  • Delivery Method Online
  • Professional Certificate
  • 24hrs Suggested Study Time
  • 8 Weeks Access
  • Tutor Support
  • Mobile and Tablet Friendly
  • 4364 Students

What's it all about?

Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of nonquality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.

In this six-week online course, you will learn how successful organisations apply quality to their everyday activities. You will find out how to use teamwork to make the most of employees' abilities and potential. I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact.

 

 

Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.

New sessions of each course start monthly and last for six weeks. You’ll gain access to two lessons a week (for a total of 12 lessons) helping you pace your learning. There are no set times for you to study, you can log in and out at any time and complete the course at your own pace. Your expert tutor will guide and facilitate your course, answering any questions you have and providing guidance and feedback. You’ll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate.

Session start dates are listed below. Has the start date already passed? Don’t worry, you can join a class up to 2 weeks after the start date!

Start Dates:

  • 14 June
  • 12 July
  • 16 August
  • 13 September

Who's the instructor?

Tony Swaim

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas ... Read more

Read Tony Swaim's Profile

What's involved?

  • Lesson 1- Introduction to Quality
  • Lesson 2- Customers and Organization
  • Lesson 3- Nonquality Costs and Variation
  • Lesson 4- Assessment and Leadership
  • Lesson 5- Motivation and Change
  • Lesson 6- Team Building and Training
  • Lesson 7- TEI and Measuring Performance
  • Lesson 8- Standards and Auditing
  • Lesson 9- External and Internal Auditing
  • Lesson 10- ISO 9000
  • Lesson 11- More Standards and Systems
  • Lesson 12- Quality Culture and Fallacies

What do others think?

‘Excellent Instuctor! Very informational class. Met my reasons for taking the class.’

Show more reviews

The Learning Environment

From the moment that you enrol in Total Quality Fundamentals you will become an integral part of our learning community. You will experience the perks of classroom studies such as chatting by the water cooler or sharing your opinion on a specific task, all in your own home.

Tutor support during your learning is flawless, friendly and encouraging. You will learn from your professional tutor who is not only knowledgeable and highly skilled but is a passionate industry expert. Our ethos is that if you succeed, we succeed. As with any studies, learning can be intense, yet you will soon realise that your hard work and commitment will be both personally and professionally rewarding.

Ready to get started?

Enrol Now

Why Choose Vibe Learning?

Learn Your Way

We understand that everyone works at their own pace and no two students are the same. That's why when you study with Vibe Learning we provide you with all the study guidelines, tools and support you need but leave you to set the pace. You are free to complete your assessments when and where you want.

We don't break the bank

With Vibe Learning we believe that education should be accessible to anyone who wants to learn. That's why we offer some of the most competitive prices in the industry. Investing in your future is a smart choice and doesn’t have to break the bank. Whether you choose our money saving upfront prices or flexible payment plans, studying is accessible to you.

You'll get the personal attention you deserve

We are real people, providing real support every step of the way. When you study with Vibe Learning, you'll benefit from learning from professional, knowledgeable and most of all passionate industry experts.

Reap the rewards sooner rather than later

We offer a range of options from short 6 week courses through to extensive 12 month courses. Whatever your personal or professional goals, studying online with Vibe Learning provides a rewarding life changing experience which is well within your reach.

Learn real life skills

We don’t profess to know everything about every industry. That's why, when we write a course we work with industry experts who do know everything! Before delivering a course we make sure that the following boxes have big green ticks in them;

  • The course is industry Current
  • The course is Relevant to our students
  • The course is Engaging and delivers outcomes

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