Management and Supervision II

Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.
Picture of Management and Supervision II
AUD$389 RRP $599

Quick Facts

  • Delivery Method Online
  • Professional Certificate
  • 24hrs Suggested Study Time
  • 8 Weeks Access
  • Tutor Support
  • Mobile and Tablet Friendly
  • 3947 Students

What's it all about?

What does a supervisor or a manager need to know? Have you ever felt technically prepared for a supervisor's role, yet felt defeated by all of the people issues that seem to arise? You are not alone; many people feel the same way.

In this six-week online course, you will learn how to be a more effective manager or supervisor. You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor.

In addition, we will discuss how you can develop your interpersonal skills, by understanding and dealing with the various people issues that arise at work. We are going to show you how you can understand various personality traits--in yourself and in others--and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more.

You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you'll develop a plan of action to improve both your interpersonal skills and your work relationships.

Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.

New sessions of each course start monthly and last for six weeks. You’ll gain access to two lessons a week (for a total of 12 lessons) helping you pace your learning. There are no set times for you to study, you can log in and out at any time and complete the course at your own pace. Your expert tutor will guide and facilitate your course, answering any questions you have and providing guidance and feedback. You’ll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate.

Session start dates are listed below. Has the start date already passed? Don’t worry, you can join a class up to 2 weeks after the start date!

Start Dates:

  • 14 November
  • 12 December
  • 16 January
  • 13 February

Who's the instructor?

Patricia Addesso

Patricia Addesso has worked for over 20 years in retail, academic and telecommunications organisations. She has a doctorate in Industrial/Organisational Psychology, and well-grounded in the theory of human behavior at work. In addition, she has he... Read more

Read Patricia Addesso's Profile

What's involved?

  • Lesson 1- Purposes and Elements of Communication
  • Lesson 2- Direction of Communication Flow
  • Lesson 3- Communication Media and Effective Listening
  • Lesson 4- Non-verbal and Written Communication
  • Lesson 5- Communicating with Groups and Running Effective Meetings
  • Lesson 6- Communicating During Organizational Change
  • Lesson 7- Introduction to Interpersonal Skills
  • Lesson 8- Personality Theory and Personality Types
  • Lesson 9- Personality Conflicts
  • Lesson 10- Personality Characteristics
  • Lesson 11- The Use of Power and Situational Leadership
  • Lesson 12- Using Interpersonal Skills Throughout Your Career

What do others think?

‘I can honestly say that this class has affected how I relate to people on all levels. I find myself applying many principles to my employees. I've also begun changing many of my reactions to my boss. It is so easy to make quick judgements as to people's motives. From several exercises, I've learned that my negative reactions were probably derived from frustration, rather than his intentions. As a result, I'm not as stressed at work.’

Show more reviews

The Learning Environment

From the moment that you enrol in Management and Supervision II you will become an integral part of our learning community. You will experience the perks of classroom studies such as chatting by the water cooler or sharing your opinion on a specific task, all in your own home.

Tutor support during your learning is flawless, friendly and encouraging. You will learn from your professional tutor who is not only knowledgeable and highly skilled but is a passionate industry expert. Our ethos is that if you succeed, we succeed. As with any studies, learning can be intense, yet you will soon realise that your hard work and commitment will be both personally and professionally rewarding.

Ready to get started?

Enrol Now

Why Choose Vibe Learning?

Learn Your Way

We understand that everyone works at their own pace and no two students are the same. That's why when you study with Vibe Learning we provide you with all the study guidelines, tools and support you need but leave you to set the pace. You are free to complete your assessments when and where you want.

We don't break the bank

With Vibe Learning we believe that education should be accessible to anyone who wants to learn. That's why we offer some of the most competitive prices in the industry. Investing in your future is a smart choice and doesn’t have to break the bank. Whether you choose our money saving upfront prices or flexible payment plans, studying is accessible to you.

You'll get the personal attention you deserve

We are real people, providing real support every step of the way. When you study with Vibe Learning, you'll benefit from learning from professional, knowledgeable and most of all passionate industry experts.

Reap the rewards sooner rather than later

We offer a range of options from short 6 week courses through to extensive 12 month courses. Whatever your personal or professional goals, studying online with Vibe Learning provides a rewarding life changing experience which is well within your reach.

Learn real life skills

We don’t profess to know everything about every industry. That's why, when we write a course we work with industry experts who do know everything! Before delivering a course we make sure that the following boxes have big green ticks in them;

  • The course is industry Current
  • The course is Relevant to our students
  • The course is Engaging and delivers outcomes

Recently viewed products