Discover Photography

Now Only

$389

AUD

35% off

$599 AUD

Quick Facts

Delivery Method Online
Professional Certificate
24hrs Suggested Study Time
3 Months Access
Tutor Support
Study On Any Device
21500 Students

Learn how to take better pictures by understanding your camera and how to use it in a variety of situations.

Master your digital camera and learn the secrets behind outstanding photos! Whether you have a digital SLR, a point-and-shoot camera, or something in between, you'll learn how to use it the way you want to in this hands-on course! You also have the opportunity to have your lesson assignments critiqued by our knowledgeable teaching team of professional photographers.

You'll see how to choose the best photographic equipment for you and how to compose images with style. Exposure topics like aperture, shutter speed, metering, and ISO settings will all make sense as we break them down into simple concepts. If you want to work with manual exposure on your digital SLR, we cover that, too! We'll also explore natural and artificial lighting, freezing or blurring motion, portraiture, children's photography, pet photography, photojournalism, and digital editing options.

With each lesson, you'll have an assignment to apply the lesson topic using your own camera and, if you wish, your teaching team and your classmates will comment on your assignment images in a safe, constructive and positive environment.

After graduating, you'll see the difference in your photographer's eye and your photos! Secrets of Better Photography is also an excellent class to prepare you for the more advanced class, Travel Photography for the Digital Photographer.

Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.

This course has a 3 month duration. You'll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate. Courses must be completed within the 3 month access period.

In this first lesson, you'll learn how to see the subject of each photograph—before you press the shutter button. This information will provide a solid foundation for the rest of the class.

As we move to the technical side of photography, we'll take a look at the options available in camera equipment. Whether you have a point-and-shoot camera or the latest digital SLR, you'll gain a better understanding of the equipment and tools photographers use.

Returning to artistic elements in this lesson, you'll learn how to develop your photographer's eye and incorporate compositional guidelines as you take better pictures. This information will provide a solid foundation for the rest of the class.

Light is the essence of photography. In this lesson, we'll explore how to control and use light to your advantage. You'll compare the advantages of natural light, available light, and artificial light and see when you'll want to use each to capture the special effects you're after.  You'll also learn how to use the ISO and white balance settings on your camera to make the most of the light you have.

Today we'll explore the options for using your camera and other tools to get sharp, crisp images.  Photography often requires compromise to accommodate conflicting priorities, and after this lesson, you'll be able to decide what's most important to you.  Becoming aware of screen resolution, camera shake, stabilization, and focus options, as well as preprogrammed modes, will give you a variety of tools to put to work.  You'll also see how to test your lenses and cameras and evaluate your equipment.

Using manual exposure settings opens up a whole new world of professional and creative options.   In this lesson, you'll begin an exploration of how to get the most out of your camera's features, starting with Aperture Priority and the control it gives you over depth of field.  Whether you want to create an image with a soft background highlighting your subject or a far-reaching landscape shot with all the details in focus, controlling your aperture settings puts that power in your hands.

You'll see how to capture motion in this lesson as we continue the topic of manual exposure settings.  Whether you want to freeze the action of fireworks or merge a waterfall into a velvety illusion, shutter speed is the key!  Setting your shutter speed gives you the control you need to get the images you want, and it's easier than you might think.  You'll have lots to practice with as you finish this lesson.

In this lesson, you'll learn the tricks of portrait photography. Whether you're working professionally or just as the family photographer, these techniques will help you take better portraits.  You'll see how to pose people so they'll look their best, when to use digital editing, and how various lighting techniques will help you create pleasing portraits.

Photographing children, pets, and groups is a challenge for even the most seasoned professional photographer. In this lesson, you'll learn some techniques and strategies to bring out the best in your pictures.

Now that you know how your camera works and what you want to do, it's time to take a look at how to handle challenging situations. When the light is low or the subject just seems out of reach, you want to know how to get the shot! In today's lesson we'll focus on how to use your tools and knowledge to beat the challenges and come away with the pictures you're after.

<p>Photojournalism is a fascinating field for photographers. This fast-paced world presents challenges of its own. In this lesson, you'll see how the pros handle this type of work. We'll also discuss how to get started in the field. </p> <h1>

Digital editing is a real bonus for photographers. In this lesson, you'll learn about the basic and artistic editing techniques available to all photographers, as well as some of the technical issues of digital photography.

Beverly Richards Schulz

Beverly Richards Schulz is a graduate of the New York Institute of Photography and an award-winning photographer. She has been teaching photography for more than 15 years. Since her first class with ed2go in 2000, she has written more than 30 onli... Read more

Read Beverly Richards Schulz's Profile

Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Online learning is a flexible way to study that fits around your schedule, giving you the freedom to learn at your own pace from anywhere in the world. You'll have 3 months to complete the course and can take the multiple-choice questions and final exam whenever it suits you.

If you need help, you can contact us anytime. You can also join the discussion area where you can interact with other students. The discussion area for each lesson is open for the entire duration of the course.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

We do not offer extensions or transfers for this self-paced course. However, you will have 3 months to complete the course, and if you need to cancel within the first 10 days of enrolment, we offer a money back guarantee.

What people are saying about our courses

From day one, I felt the lessons were providing valuable information and techniques that have improved my ability to take pictures. The supplemental information was invaluable. Although I did not contribute to the discussion groups, I did review them and found a lot of information and positive feedback from the instructor and assistants. Great course, thank you.

Verified Student

I really improved my photographic skills. My husband said that my photos look like they were taken by a pro. (Prior to this course he wouldn't comment!!) I enjoyed the instructor's writing style. She made the online course feel much more personal by sharing her own experiences. The TA's responses were prompt, pleasant, and helpful. Thanks!

Verified Student

This is the second photography course I have taken with Beverly and feel she is an excellent instructor. I have really enjoyed the assignments after each lesson and appreciate the feedback on the photos from her or one of her assistants.

Verified Student

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The Learning Environment

From the moment that you enrol in the Discover Photography you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.

Ready to get started?

Enrol Now

Our Values

Learn At Your Own Pace

We believe in personalised learning. That's why we provide all the tools and support you need to succeed at your own pace. With flexible learning, you'll stay motivated and retain more information. Plus, you can balance your studies with work and family commitments to make your dreams a reality.

We Won't Break The Bank

Education should be accessible to anyone who wants to learn. That's why we offer some of the most competitive prices in the industry with payments plans for just $25 per week. Investing in your future is a smart choice and doesn’t have to break the bank.

Industry-Led Courses

There's no better way to learn than from experts with years of experience in your field. That's why each of our 200+ industry-led courses are designed to give you a real-life perspective on your industry. With our expert mentors, you'll learn from people who have a wealth of knowledge and experience, and who are passionate about sharing it with you.

Get The Personal Support You Deserve

At Vibe Learning, we're real people who are dedicated to providing you with personal support every step of the way. Our industry experts are not only professional and knowledgeable but also incredibly passionate about sharing their expertise with you. With their guidance, you'll gain invaluable insights and practical knowledge to help you succeed.

Still looking?

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Discover Photography

$599

$389AUD

Save 35%

Customer Service Management

Now Only

$389

AUD

35% off

$599 AUD

Quick Facts

Delivery Method Online
Professional Certificate
24hrs Suggested Study Time
3 Months Access
Tutor Support
Study On Any Device
3439 Students

Become indispensable to any organization by understanding how to identify and meet customer needs.

As a manager, you probably interact with customer service personnel every day. But are you empowering your organisation with quality customer service suggestions? In this self-paced online course, you'll discover the dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers. As an added bonus, you'll unlock the power of leading by example and setting new trends for customer service in your growing business.

You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? We'll take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, learn how to communicate, resolve complaints, and foster winning traits in each of your reps.

Do you know what winning customer service looks like? If you're like most of us, you know it when you see it, but you may not be able to replicate it easily within your organization. Well, that will soon change as you learn what it takes to provide the best service the first time.

Customers are complex and multidimensional. But the success of your organization depends on how well you understand what customers want and meet their needs. So let's get to work finding out who your customers are and how you can serve them best.

If you've ever handled a customer complaint, you know how expectations play a large role in ultimate customer satisfaction. Learn what motivates customers and the best way to appeal to them the right way, the first time.

A lot of organizations still have the <em>so what</em> mentality when it comes to superb customer service. But you won't be one of them, will you? There are a lot of benefits to ramping up your customer service, the least of which is making your current customers happy. Discover the secrets today.

If you're like a lot of people, you've probably noticed that in some places, on some days, customer service seems to be a laughable misnomer. Ironically, the better our service, the greater our collective expectations for high quality follow-through and innovation. Learn about the decline and revival of customer service and see what you can do to capitalize on consumer expectations.

Customers are happy when they get the right combination of product, price, and information. When you make the product available at the right time and place, you have a winning marketing mix—also known as the 4P's (product, price, place, and promotion). Today, you'll see how you can help your organization grow by harnessing the power of the P.

You may know already which of your reps are top performers, and which of them are lackluster. But do you know how to cultivate the best qualities in every rep on your team? You will after reading this lesson! Unlock the secrets to dangerously efficient and friendly customer service today.

It's great to know how to cultivate better service and how to pick the right team members, but it's also important to know how you measure the customer service you already provide every day. Join us for a simplified, user-friendly tour of the measurements and math behind your customer service counter.

Your success in satisfying customers largely depends on the level of your communication skills. So in this lesson, we'll discuss the importance of clear and direct communication. Plus, you'll find out how to solve communication problems, especially the ones that happen all the time when you're doing business over the phone.

Today, you'll learn how to revive a troubled customer service program, deal with upset customers, and use technology to simplify your job duties. We'll also go over the steps to take when you face a difficult customer and review the use of call centers, e-mail, and the Internet.

Your team of customer service personnel could probably stand a little more training and a lot more encouragement. Luckily, you'll soon know how to take your employees to the next level with motivation strategies that really work.

As we close our course, it's important to reflect once again on how vital our customer service reps are to the company. Learn the best ways to reward and motivate them to treat their jobs as careers, and their customers as friends. As we all know, you only have one chance to make a first impression, and you don't want to waste it being busy or rude!

Tony Swaim

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas ... Read more

Read Tony Swaim's Profile

Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

What people are saying about our courses

I enjoyed the Managing Customer Service course. It was well written and easy to follow. Tony Swaim did an excellent job in keeping the material informative, yet interesting and fun. I found the course useful as a refresher and also gained insight into current trends and updates in the customer service field. The links provided with each lesson gave additional information that was helpful. I would highly recommend this course!

Verified Student

Dear Tony, Your class in "Managing Customer Service" was absolutely awesome! I have 20 plus years experience in the customer service profession, but have not had the opportunity to do any supervising or managing. I have thought about entering this field, and now after taking your class, it proves to me that I would love getting into the profession. The class was very insightful with many wonderful examples. Thank you for this fabulous experience.

Verified Student

I found this course to be very informative and useful. I learned a lot about business today and I hope to get good results with it as far as job skill is concerned. Highly recommend this course

Verified Student

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The Learning Environment

From the moment that you enrol in the Customer Service Management you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.

Ready to get started?

Enrol Now