Barbara Clemens has been a software product manager, editor, writer, and teacher since 1984. She has worked with educational publishers Addison-Wesley and Course Technology to create software textbooks for colleges and universities. She has edited, revised, and written many Microsoft Office texts and has co-authored two textbooks on new versions of Office: Upgrading to Microsoft Office 2007 and Upgrading to Microsoft Office 2010. She holds a B.A. in English, an M.A. in English as a Second Language, and a Masters in Business Administration. She has worked as a university English instructor, computer trainer, and consultant, and is known for teaching computer software using careful, clear, and understandable instructions.