PC Troubleshooting Fundamentals

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$389
AUD
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$599 AUD
Quick Facts
  • Delivery Method Online
  • Professional Certificate
  • 24hrs Suggested Study Time
  • 3 Months Access
  • Tutor Support
  • Study On Any Device
  • 18710 Students

Learn to decipher and solve almost any problem with your PC.

Don't spend your hard-earned cash on expensive PC repairs! The vast majority of the problems people experience with their computers are completely avoidable, and most can be solved with nothing more than a few minutes of your time. PC Troubleshooting Fundamentals takes you step by step through the typical hardware and operating system problems encountered by technicians, teaching troubleshooting techniques to decipher any problem, and giving you the skills you need to solve them. Once you've mastered the basics, the course launches into some of the more advanced and nasty problems that crop up in the PC, teaching you how to diagnose and fix those problems as well! Finally, PC Troubleshooting Fundamentals shows you how to maintain and optimise a Windows PC. So what are you waiting for? Let's troubleshoot - and fix - some PCs!

Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.

This course has a 3 month duration. You'll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate. Courses must be completed within the 3 month access period.

Lesson 1 starts you on the path to troubleshooting PCs like a pro. You’ll first look at input devices, or how you tell the computer to do stuff. In the second part of the lesson, you’ll explore the pieces that do the work inside the computer. The final section describes the output devices, where the computer communicates to you.

<p>This lesson will take you through the troubleshooting process. It&rsquo;s not a guide to solving specific computer problems, but the steps explained here will enable you to tackle any<i> </i>computer problems you might encounter. The three main steps are identifying the problem, testing solutions, and completing the process.</p>

Lesson 3 introduces you to some of the basic components and tools of an operating system. First, you&rsquo;ll find out about the primary functions of operating systems. You&rsquo;ll then explore the major parts of Microsoft Windows, including the Desktop and Windows Explorer. You&rsquo;ll finish the lesson by learning about the most important troubleshooting tools for fixing operating systems.

Lesson 4 leads you through the basic steps of troubleshooting an operating system, including startup, video, sound, and application errors. You&rsquo;ll look at tools like Safe Mode and the System Configuration utility and learn about driver rollback. You&rsquo;ll end the lesson by learning how to troubleshoot audio/visual errors.

How would you like to prevent system problems instead of rushing to fix them? In this lesson, you&rsquo;ll master the three most important types of preventive maintenance: backing up data that&rsquo;s on a hard drive, updating or upgrading the operating system, and using Windows utilities that help you monitor and maintain the OS.

Lesson 6 covers the basics of networking. First, you&rsquo;ll find out how networks work and what the necessary components are for a wired network. Next, you&rsquo;ll discover wireless networks and everything that separates them from their wired-network brethren. Finally, you&rsquo;ll learn about the biggest network of them all, the Internet.

Lesson 7 covers the steps to take when trying to fix your network or Internet connections. You&rsquo;ll learn how to troubleshoot wired and wireless networks, share files, and fix a dial-up or broadband Internet connection.

Keep your computer safe from Internet-based attacks, including viruses and spyware! You&rsquo;ll discover the many types of malicious software that can infect your computer, and I&rsquo;ll walk you through the five-step process of recovering from a virus infection. You&rsquo;ll also read about safe browsing and safe email use, and you&rsquo;ll find out how to configure a firewall to help defend your PC.

All PC techs needs to get their hands dirty eventually, which means diving inside the case and checking things out from the inside. In this lesson, I&rsquo;ll teach you about the power of different PC parts, including what to look for when shopping for new parts. I&rsquo;ll also guide you in the safe and proper handling of components.

Replacing hardware components can dramatically improve your PC's performance. For instance, RAM can speed up your computer, a second hard drive increases your data storage capacity, and expansion cards can add features and ports to your computer. In this lesson, you'll learn to handle RAM, hard drives, and expansion cards.

Dirt happens! You can't make your PC last forever, but you can make it last longer and run better by keeping it clean. Get out your canned air and your distilled water (but not your pencil erasers or your household vacuum cleaner), and I'll show you safe and effective ways to check, clean, and maintain the inside and outside of your computer. We'll also talk about how to donate an old computer, and I'll explain how to throw away a computer without losing data or harming the environment.

You've come a long way since the beginning of this course. Before you complete your PC troubleshooting training, I'll remind you about the computing process and about troubleshooting theory. Combined with your new knowledge of PC hardware, software, and networking, you can use these tools to fix all sorts of problems. I'll also discuss your future as a PC troubleshooter, including the certifications and careers available to anyone with the right skills.

Scott Jernigan

Scott Jernigan

With a Master of Arts degree in Medieval History, Scott Jernigan feels as much at home in the musty archives of London as he does in the warm glow of a computer monitor. Scott teaches A+ Certification and PC hardware classes around the country, in... Read more

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Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Online learning is a flexible way to study that fits around your schedule, giving you the freedom to learn at your own pace from anywhere in the world. You'll have 3 months to complete the course and can take the multiple-choice questions and final exam whenever it suits you.

If you need help, you can contact us anytime. You can also join the discussion area where you can interact with other students. The discussion area for each lesson is open for the entire duration of the course.

Of course! We offer a 10-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 10 days of enrolling.

We do not offer extensions or transfers for this self-paced course. However, you will have 3 months to complete the course, and if you need to cancel within the first 10 days of enrolment, we offer a money back guarantee.

The Learning Environment

From the moment that you enrol in the PC Troubleshooting Fundamentals you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.

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